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Where did remote assistance go? In SecureIT 2009, we have added a diagnostic check before the support options to allow SecureIT to repair any issues in the basic view.      From the Management Console, click on the "Help & Support" button and there will be a quick diagnostics check of SecureIT. If there are any issues found, you will be able to click the button "Click to Resolve" to fix the issue. If there are no issues found, you will have the option to go to our Resource Center to search for resources to solve issues that do not pertain to SecureIT or other issues we can help you with.   If SecureIT Plus and Live users still have questions, they can click the link "Click for Further Support Options" and they can access our live chat queue or call our toll free number.   Authored by: SCAdmin This question has been viewed 1311 times so far. Click Here to View all the questions in Basic View category. File Attachments There are no attachment file(s) related to this question. How helpful was this article to you? Select a Vote 5 - Very Helpful 4 3 - Somewhat Helpful 2 1 - Not Helpful User Comments There are no user comments for this question. Be the first to post a comment. Click Here Related Questions What does my basic view status mean? Additional Information Article Number: 7 Created: 2009-04-21 3:04 PM Rating:   Article Options Print this Question Email Question to Friend Export to MS Word del.icio.us Bookmark Reditt Bookmark Digg Bookmark Add to Technorati Stumble Upon Bookmark Subscribe to Article   Search Knowledge Base
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